DHL Supply Chain has been awarded a five-year contract with Cambridge University Press, the academic publisher, to handle the storage and order fulfilment of its books across Europe, the Middle East and Africa.
Starting in December 2011, DHL’s responsibilities will include receiving, storing, quality checking and the order fulfilment of books for transportation from the shared user Rushden Publishing facility in Northamptonshire.
DHL’s experience within the sector will help drive real efficiencies through Cambridge University Press’ supply chain, from procuring more cost-effective packaging to streamlining warehouse processes. Over eight million books will be delivered annually, and the shared user platform will provide the increased flexibility required to meet customer demand.
Sandra Ward, Operations Director, Cambridge University Press, said: “The partnership with DHL will help us achieve a greater degree of flexibility, allowing us to respond to demands for both print and electronic products. In the long term, we are also looking to DHL to help us improve the overall efficiency of our supply-chain management.”
Sean Hodges, Business Managing Director, DHL Supply Chain, said: “To be selected by Cambridge University Press as its first outsourcing partner in Europe for logistics demonstrates confidence in DHL’s extensive experience, and our ability to identify and achieve significant savings in the sector. We look forward to working together and will continue to drive efficiencies as our relationship develops.”